We're the folks fed up with ordering from "convenient" apps, only to end up waiting to pick up our orders.

Did you know the average wait time at a drive-thru is over 6 minutes?

Our aim is to optimize product delivery, significantly reduce labor requirements, and elevate the customer experience—all through the implementation of automated machines.

In 2020, our founder Jonathan Gleason, was living in Los Angeles when the pandemic hit. Like most Americans that meant normal life had changed. When ordering his morning coffee on an app and picking it up, he couldn't run into the store to grab it and instead had to wait in the drive-thru line, hoping the person in front wasn’t ordering for the whole office.

That’s when Jonathan came up with the idea of having a separate drive through line just for the people that order on the app. But how do you move a hot cup of coffee or a bagel in a bag? Many years of development and testing later, Spacecraft has the patented solution.

Employee Safety:

The number one job of an employer is to ensure the safety of their employees. Retail merchants are often subject to yelling and abuse from customers. A survey of over 4,000 retail staff by the Union of Shop, Distributive and Allied Workers (Usdaw) found that around two-thirds of workers had experienced verbal abuse, while 41% were threatened by a customer and nearly 5% were assaulted.

Satisfied Customers:

77% of U.S. consumers cited convenience as a primary consideration when making purchases and consumers have shown they are willing to pay up to 5% more for convenience. The average drive-thru transaction time is currently 6 minutes and 13 seconds and has not returned to pre-pandemic speeds. With customer preferences moving more and more toward home delivery, this time will continue to increase reducing customer satisfaction.   

Helping the Environment:

Researchers estimate that idling from heavy-duty and light duty vehicles combined wastes about 6 billion gallons of fuel annually. About half of that is attributable to personal vehicles, which generate around 30 million tons of CO2 every year just by idling. Idling a car, costs on average $0.02 per minute and costs a commercial truck $0.04 per minute. For every two minutes of idling, a driver burns enough fuel to travel one mile.

Restaurants:

The food delivery market is growing rapidly, with projections showing an annual growth rate of 8.29% in the U.S. and a Compound Annual Growth Rate (CAGR) of 13.4% globally from 2023 to 2030. The number of online food delivery users worldwide surpassed 1.6 billion in 2023, a 12% increase from the previous year.

Pharmacies:

The Compound Annual Growth Rate (CAGR) of the prescription drug industry in the U.S. is projected to be between 3.67% and 7.3% from 2023 to 2030 The same market is expected to reach a revenue of US$0.37tn by 2025.

While at the same time:

Pharmacies are closing at an alarming rate. Nearly 2,300 pharmacies have shut their doors since the start of 2024, with closures happening at a pace of around eight pharmacies a day. Future closures are also coming with a bankruptcy filing by Rite Aid including plans to close nearly 200 stores. Walgreens plans to close 1,200 stores over three years. After 70 closed September to November 2024, 450 more will close in 2025, the company says. CVS has already announced plans to close hundreds of stores over the next few years.

This means that the future of the prescription drug market is rapid pickup and delivery, like food delivery services, and there will need to be an efficient system to facilitate this.

Medical and Recreational Marijuana Dispensaries:

Over 350 dispensaries are projected to open in 2025. The US cannabis industry is expected to reach almost $45 billion in 2025. The legal marijuana market is projected to grow at a CAGR of 25.7% from 2024 to 2030. 

Convenience Stores:

The Convenience Stores industry in the US has experienced revenue growth at a CAGR of 2.8% over the past five years, reaching an estimated $45.5 billion in 2024. The market size is forecast to increase by USD 930 billion at a CAGR of 6.78% between 2023 and 2028.